The primary purpose of the Information & Support Assistant (ISA) is to directly provide an information and support service to callers to Sage and to assist in the development and coordination of the support services of Sage Advocacy in relation to both general and patient advocacy. The ISA will act as a first point of contact with Sage Advocacy, answering and screening calls to the National Office, gathering and recording necessary key information as quickly as possible, providing basic information and support immediately, and, as necessary, referring on to Patient Advocates, Regional Coordinators and Sage Representatives with issue-specific knowledge and skills.
This appointment is subject to the continued availability of funding. A probation period of 6 months will apply. The salary range is €30,000 - €35,000 per year and there are 25 days annual leave. A pension scheme will be phased in as resources permit.
CANDIDATES SHOULD SEND A CV (NO MORE THAN 4 PAGES) AND A DETAILED COVER LETTER (NO MORE THAN 2 PAGES AND NO LESS THAN 1) BY 1:00PM, FRIDAY 5th APRIL TO MARY WARREN, ADMINISTRATOR AT MARY.WARREN@SAGEADVOCACY.IE
* Please note CV’s without detailed cover letters will not be considered*
FURTHER INFORMATION IS AVAILABLE AT WWW.SAGEADVOCACY.IE
